Delivery

Let’s face it, no-one really likes paying delivery charges, we get that. For health and environmental reasons though, we prefer to use glass for our packaging. Glass is heavy, delicate and expensive to transport, but we think that it's worth it.

Loving Foods have teamed up with two of the UK's leading distribution companies to offer a fantastic service along with competitive pricing. We send all large orders out to customers via our "Express Delivery" option on a 24-hour* tracked service, and all smaller orders via our "Standard Delivery" option on a 48-hour** tracked service. Orders are usually sent out to customers the day after they are received.

For "Express Delivery" orders, we offer a 6-day (Mon-Sat) service as standard and will attempt to deliver your order to a neighbour if you're not at home. If this isn't possible, there will be an additional two delivery attempts automatically as part of the service. You'll get email/text notifications and can also track your deliveries, make changes or arrange a collection online.

We are also pleased to be able to offer customers a cheaper delivery option for smaller orders so that they can try our products out, so we have a lower cost option for packages up to 2kg with our "Standard Delivery" option. But don't worry, weights and pricing will be calculated automatically at checkout and you'll be presented only with the relevant options for your delivery.

Standard Delivery (Under 2kg, 2-3 days, Zones A, B, C & D)

0 - 2kg:   £3.45   (e.g. 1-2 x jars OR 1-3 x bottles)

Express Delivery (Up to 30kg, 1-2 days, Zones A & B)

£0 to £99:    £5.95   (e.g. 30 x jars OR 30 x bottles)

£100+:    Free

Please note that most orders placed on Friday, or over the weekend, will usually be shipped out on Monday.

Currently, we are able to send "Standard Delivery" packages to Zones A, B, C & D, and "Express Delivery" packages to Zones A and B at the pricing shown above.


Delivery Zones

For shipping of larger items (over 2kg) to the Highlands & Islands of Scotland, Northern Ireland, Isle of Man, Isles of Scully or the Isle of Wight, please check your postcode and select the following delivery option when checking out:

Express Delivery (BT, HS, IM, IV, KW, AB27-38, AB55-56, FK18-20, KA27-28, PA20-80, PH17-50, PO30-41 & TR21-25) - £9.45

Please note, the Channel Islands and the Republic of Ireland are classed as International Destinations and are charged at £11.95 and £14.95 respectively.

For orders across most of Europe, shipping prices are automatically calculated for you at checkout. Please contact us to discuss wholesale/trade deliveries, or shipping to any other International destination.

And don't forget, all of our products have a natural shelf life of 6 months, so why not take advantage of our discounted multi-pack pricing and FREE (Zones A & B) or REDUCED (Zones C, D & E) shipping charges, when you spend over £100 with us.

We'll keep looking to reduce these costs where we can and thank you for your continued support.

Important Delivery Information

Due to the fermented nature of our products, they will keep fresh in transit for a number of days, but should be refrigerated once you have received them. If your order is delayed by a few days, this is nothing to worry about and the contents will be safe to consume, providing that the lids are still in place. Some leakage can occur in transit due to the ongoing fermentation but again, this is nothing to worry about providing that the lids are still on. If you do receive a package that looks like the box is wet or slightly damaged, please do not reject the package or discard the items, but contact us straight away and we'll help to resolve the problem.

*Delivery to the more remote areas of the UK can take between 1-5 days

**Whilst the vast majority of orders will be delivered within 24-48 hours, this is not a guaranteed service and delivery to some areas can occasionally take an additional day